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AU Class
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How to Read Archiviz Clients’ Thoughts and Increase Their Lifetime Value

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    Description

    Usually, 3D studios offer all types of services and then work on the ones that the customer chooses. This is highly inefficient and requires a lot of effort on the customer side. A better strategy would be to divide customers into several types and offer each an appropriate service portfolio. In this lesson, we will discuss the most common types of customers and the service packages they buy. We will also show how to find additional services customers need. These methods help to significantly increase conversion rates and customer lifetime value.

    Key Learnings

    • Learn how to distinguish between customers of different types.
    • Discover which service package to offer to each customer type.
    • Discover new needs of existing customers.
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